Ultimate Digital Library: Where the New Information Players MeetAmerican Library Association, 9 gen 2003 - 168 pagine There are no two ways about it: the Internet presents a challenge to librarians and information providers everywhere. "Googling" and "Asking Jeeves" are often easier options than heading to the local library for answers to research questions. How can libraries be viewed as another, perhaps more useful search engine? Librarian and former technology vendor Andrew Pace draws from successful and failed Internet service models, and explores complicated library-vendor relationships to show you how you can beef up customer satisfaction. This manual advocates that libraries shift their current practices and create collaborative and win-win partnerships with vendors to provide better and more forward-looking services. Pace presents some extreme views and suggests radical changes on how libraries can stay competitive in the new digital arena and starts the dialogue that can lead to lasting change. This unconventional and provocative look explores: what libraries can learn from the heady rise and crushing fall of the dot-coms; how library-vendor partnership can result in better automation products; and how to maintain privacy principles at the heart of the library's mission. |
Sommario
STRANGE BEDFELLOWS Libraries and Their Vendors | 1 |
BUILDING THE BED | 2 |
Vendors at the Wheel | 4 |
Vendor Conglomeration | 12 |
VendortoVendor Agreements | 14 |
Library and Vendor Codevelopment | 15 |
HOMEGROWN BACKLASH | 21 |
SIZING UP THE DOTCOM COMPETITION | 27 |
Libraries and Vendors Share Expertise | 93 |
The Repurposed MLS | 95 |
The Library Consultant | 96 |
DOTEDU IN A DOTCOM WORLD | 97 |
LIBRARIES ARE NOT ALL BUSINESS | 105 |
OWNERSHIP VS ACCESS | 107 |
HOW TO MAKE VENDORS LISTEN | 110 |
WHAT IF VENDORS WONT LISTEN? | 112 |
DO YOU GOOGLE? | 34 |
The Dotcom Reference Desk | 36 |
CONTENTVILLE WE DELIVER | 40 |
THE AMAZONIAN CATALOG | 42 |
BUSINESS CHALLENGES TO LIBRARY PRACTICES | 47 |
Adaptations of Dotcom Solutions | 58 |
BUSINESS MODELS FOR DIGITAL LIBRARY SERVICES | 71 |
THE BUSINESS OF LIBRARIES | 72 |
Businesslike Revaluation | 73 |
Applying Business Rules in Libraries | 74 |
KEEPING PRODUCTS AND SERVICES RELEVANT | 83 |
REDEFINING CULTURE | 86 |
SHEEP IN WOLVES CLOTHING Working inside and outside the Library | 88 |
LIBRARY WORK VS WORK IN LIBRARIES | 89 |
FIRST PRINCIPLES Patron Privacy Anonymity and Confidentiality | 116 |
ERODING EXPECTATIONS OF PRIVACY | 117 |
PROTECTING PRIVACY | 120 |
Alive and Well | 121 |
FROM PRIVACY POLICE TO PRIVACY AMBASSADORS | 127 |
RADICAL NOTIONS AND CONCLUSIONS | 130 |
VALLEYS PLATEAUS AND MOUNTAINS | 132 |
TIMING PACE AND BUSINESS MODEL PLANNING | 133 |
DISTINGUISHING LIBRARIES IN THE INFORMATION INDUSTRY | 134 |
INTERNET COMPANIES LIBRARY AUTOMATION VENDORS AND INFORMATION ORGANIZATIONS | 137 |
LIBRARY AUTOMATION VENDOR SURVEY | 150 |
BIBLIOGRAPHY | 155 |
161 | |
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Electronic Resource Management in Libraries: Research and Practice: Research ... Yu, Holly,Breivold, Scott Anteprima limitata - 2008 |