books.google.it - How will libraries stay competitive in the digital information world? There are no two ways about it: the Internet presents a challenge to librarians and information providers everywhere. "Googling" and "Asking Jeeves" are often easier options than heading to the local library for answers to research...http://books.google.it/books/about/The_ultimate_digital_library.html?hl=it&id=8vSVpTASsw0C&q=service+model&utm_source=gb-gplus-shareThe ultimate digital library
