Worth Every Penny: Build a Business That Thrills Your Customers and Still Charge What You're Worth

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Greenleaf Book Group, 2012
A revelation for small business owners: creating a profitable business is possible without getting into a slash-and-burn price war with your competitors. Petty and Verbeck inspire you to live your passion and pass your enthusiasm on to your customers, without succumbing to the pressure to discount.
 

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Sommario

secTion iii
2
The Basics
7
Price Isnt Everything
8
secTion
15
secTion
45
Boutique Experience
65
When the Boutique Experience Goes Wrong
71
MARKETING SELLING
111
Building Your Database and Marketing Your Business
121
The Lowdown on LowTouch Advertising Options
139
Nurturing and Rewarding Your Best Clients
147
How to Sell Boutique
163
Rules to Live By as a Boutique Business Owner
173
You CAN Be Worth Every Penny
179
Acknowledgments
189
Copyright

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