The Truth About Burnout: How Organizations Cause Personal Stress and What to Do About ItJohn Wiley & Sons, 2 lug 2008 - 208 pagine Today's workforce is experiencing job burnout in epidemic proportions. Workers at all levels, both white- and blue-collar, feel stressed out, insecure, misunderstood, undervalued, and alienated at their workplace. This original and important book debunks the common myth that when workers suffer job burnout they are solely responsible for their fatigue, anger, and don't give a damn attitude. The book clearly shows where the accountability often belongs. . . .squarely on the shoulders of the organization. |
Sommario
How Organizations Cause Personal Stress and What to Do About It Chapter 1 The Current Crisis | 1 |
How Organizations Cause Personal Stress and What to Do About It Chapter 2 How You Experience Burnout | 23 |
How Organizations Cause Personal Stress and What to Do About It Chapter 3 What Causes Burnout? | 38 |
How Organizations Cause Personal Stress and What to Do About It Chapter 4 Why Do Anything About Burnout? | 61 |
How Organizations Cause Personal Stress and What to Do About It Chapter 5 Crisis Intervention to Stop Burnout | 79 |
How Organizations Cause Personal Stress and What to Do About It Chapter 6 Preventing Burnout and Building Engagement | 102 |
How Organizations Cause Personal Stress and What to Do About It Chapter 7 Promoting Human Values | 128 |
How Organizations Cause Personal Stress and What to Do About It Afterword Moving Toward a Better Future | 148 |
How Organizations Cause Personal Stress and What to Do About It Appendix Assessing the Work Environment | 155 |
How Organizations Cause Personal Stress and What to Do About It Endnotes | 171 |
How Organizations Cause Personal Stress and What to Do About It For Further Reading | 173 |
How Organizations Cause Personal Stress and What to Do About It About the Authors | 177 |
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Altre edizioni - Visualizza tutto
The Truth About Burnout: How Organizations Cause Personal Stress and What to ... Christina Maslach,Michael P. Leiter Anteprima non disponibile - 1997 |
Parole e frasi comuni
Acadia University approach areas of organizational assessment benefits build engagement central management Chapter clients colleagues commitment concerns confidence conflict contribution costs critical current crisis customer service cynicism demands develop downsizing economic effective emotional employees energy environment example exhaustion experience fairness feel figure financial find finding first five focus groups ganization goals Goals Management hospital human identified impact increased individual initiatives intervention involvement issues lack larger organization less major micromanagement mission nomic Nova Scotia nurse managers nurses orga organization’s organizational culture organizational values Outcome overload performance appraisal perspective policies portunities prevent burnout problem productivity profiles programs psychologists reduced relationship responsibility result reward salaries sector sense of community significant six areas six mismatches solution specific staff members Staff Survey strain strategies task force teachers teaching things tion tional values clarification process Wolfville workers workload workplace