Startup CXO: A Field Guide to Scaling Up Your Company's Critical Functions and TeamsJohn Wiley & Sons, 9 giu 2021 - 640 pagine One of the greatest challenges for startup teams is scaling because usually there's not a blueprint to follow, people are learning their function as they go, and everyone is wearing multiple hats. There can be lots of trial and error, lots of missteps, and lots of valuable time and money squandered as companies scale. Matt Blumberg and his team understand the scaling challenges—they've been there, and it took them nearly 20 years to scale and achieve a successful exit. Along the way they learned what worked and what didn’t work, and they share their lessons learned in Startup CXO. Unlike other business books, Startup CXO is designed to help each functional leader understand how their function scales, what to anticipate as they scale, and what things to avoid. Beyond providing function-specific advice, tools, and tactics, Startup CXO is a resource for each team member to learn about the other functions, understand other functional challenges, and get greater clarity on how to collaborate effectively with the other functional leads. CEOs, Board members, and investors have a book they can consult to pinpoint areas of weakness and learn how to turn those into strengths. Startup CXO has in-depth chapters covering the nine most common functions in startups: finance, people, marketing, sales, customers, business development, product, operations, and privacy. Each functional section has a "CEO to CEO Advice" summary from Blumberg on what great looks like for that CXO, signs your CXO isn't scaling, and how to engage with your CXO. Startup CXO also has a section on the future of executive work, fractional and interim roles. Written by leading practitioners in the newly emergent fractional executive world, each function is covered with useful tips on how to be a successful fractional executive as well as what to look for and how to manage fractional executives. Startup CXO is an amazing resource for CEOs but also for functional leaders and professionals at any stage of their career." |
Sommario
Foreword | xvii |
Scaling a CXO | 12 |
A Field Guide to Scaling Up Your | 15 |
Jack Sinclair | 18 |
Size of Opportunity | 25 |
Investor Ecosystem Research | 32 |
k Contents ix | 37 |
Using External Counsel | 40 |
Scaling the Operating System | 279 |
Marketing Alignment | 282 |
Market Assessment and Alignment | 286 |
Expanding Distribution Channels | 288 |
Geographic Expansion | 291 |
Pricing and Packaging | 294 |
CEOtoCEO Advice About the Sales Role | 300 |
BusinessCorporate Development | 305 |
Treasury and Cash Management | 49 |
International Operations | 55 |
Other Areas to Partner With | 67 |
Matt Blumberg with | 97 |
People and Human Resources | 104 |
Diversity Equity and Inclusion DEI | 111 |
Organizational Design and Operating Systems | 118 |
Team Development | 124 |
Leadership Development | 127 |
Talent and Performance Management | 130 |
Career Pathing | 132 |
RoleSpecific Learning and Development | 134 |
Employee Engagement | 136 |
Rewards and Recognition | 138 |
Reductions in Force | 140 |
Recruiting | 142 |
Onboarding | 149 |
Compensation | 152 |
People Operations | 154 |
Systems | 164 |
CEOtoCEO Advice About the PeopleHR Role | 167 |
Marketing | 173 |
Nick Badgett and Holly Enneking | 176 |
Chief Marketing Officer | 177 |
Generating Demand for Sales | 181 |
Supporting the Company Culture | 186 |
Breaking Down Marketings Functions | 191 |
Events | 204 |
Content and Communications | 212 |
Product Marketing | 218 |
Marketing Operations | 223 |
Sales Development | 226 |
Marketing as a PartnerCollaborating with the Rest of the Csuite | 233 |
Building a Marketing Machine Scaleup | 236 |
CEOtoCEO Advice About the Marketing Role | 243 |
Sales | 249 |
Anita Absey Chief Revenue Officer | 250 |
In the Beginning From Prospect to Customer | 251 |
Hiring the Right People | 254 |
Profile of Successful Salespeople | 257 |
Some Myth Busting | 260 |
Compensating Sales Team Members | 262 |
Pipeline | 266 |
Scaling the Sales Organization | 268 |
Scaling Your Team Through Culture | 271 |
Scaling Sales Process and Methodology | 276 |
Ken Takahashi | 310 |
Chief Business Development Officer 306 | 311 |
Building Your Influence Internally | 314 |
Building Your Influence Externally | 318 |
Where Internal and External Meet Your Relationship with Your CEO | 323 |
Influence Meets Operating System | 325 |
Develop External Trust for the Company | 327 |
MA Sell Side | 344 |
Five Misperceptions | 357 |
Timing When to Hire Your Team | 366 |
Understanding Customers | 372 |
Foundations of a Great Customer Service | 379 |
Building an Effective Team | 385 |
Partnering with the Organization | 387 |
Five Eternal Questions | 391 |
CEOtoCEO Advice About the Customer Success Role | 396 |
Product and Engineering | 401 |
Shawn Nussbaum | 404 |
Chief Product Officer and Chief Technology Officer | 405 |
Product Development Culture | 412 |
k k Investment and Managing Technical Debt | 416 |
Shifting to a New Development Culture | 424 |
Starting Things | 427 |
Hiring Product Development Team Members | 434 |
Increasing the Funnel and Building Diverse Teams | 442 |
Retaining and Career Pathing People | 446 |
Hiring and Growing Leaders | 449 |
Organizing Collaborating with and Motivating Effective Teams | 455 |
Due Diligence and Lessons Learned from a Sale Process | 468 |
Selling Your Company Preparation | 475 |
Selling Your Company Telling the Story | 479 |
The Role of Privacy Officer | 491 |
Legal Documents | 500 |
Least Privileged Access | 515 |
Building Your Privacy Team in a Startup | 522 |
Assessments | 529 |
CEOtoCEO Advice About the Privacy Role | 536 |
Operations | 541 |
CEOtoCEO Advice About the Operating Role 549 | 553 |
Fractional Chief People Officer | 562 |
Fractional Chief Revenue Officer | 571 |
Fractional Chief Business Development Officer | 580 |
Contents | 586 |
Conclusion | 599 |
| 613 | |

