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WorldCat.org

Emotional Arenas Revisited - Stephen FinemanPART ONE: EMOTIONAL TEXTURESNarratives of Compassion in Organizations - Peter J Frost et alFeelings at Work - Lloyd E Sandelands and Connie J BoudensRelational Experiences and Emotion at Work - Vincent R WaldronEmotion Metaphors in Management - Kathleen J Krone and Jayne M Morgan   The Chinese ExperiencePART TWO: APPROPRIATING AND ORGANIZING EMOTIONCommodifying the Emotionally Intelligent - Stephen FinemanBounded Emotionally in the Body Shop - Joanne Martin and Kathy Knopoff and Christine BeckmanAesthetic Symbols as Emotional Clues - Varda Wasserman, Anat Rafaeli and Avi KlugerPART THREE: WORKING WITH EMOTIONIf Emotions Were Honoured - Debra E Meyerson   A Cultural AnalysisEmotional Labour and Authenticity - Blake E Ashforth and Marc A Tomiuk   Views from Service AgentsAmbivalent Feelings in Organizational Relationships - Michael G Pratt and Lorna DoucetA Detective′s Lot - Robert Jackall   Contours of Morality and Emotion in Police WorkHow Children Manage Emotion at School  - Gillian Bendelow and Berry MayallEmotions and Injustice in the Workplace - Karen P Harlos and Craig C PinderPART FIVE: EPILOGUEConcluding Reflections - Stephen Fineman

1 online resource (viii, 289 pages) : illustrations

Examines how emotion cannot be separated from thinking, judgement, decision making and other rational organizational processes, reveals through stories, interviews, confessions, ethnographies and observations how feeling and emotion lies at the heart of organizational functioning, discusses research dilemmas and future directions

Emotion in organizations